Delete your Wslak account

In the app (fastest)

• Wslak app: open Account → Delete account → confirm.
• Wslak Driver app: tap the account icon at the top of the screen → Delete account → confirm.
• Wslak vendor app: open Settings → Delete account → confirm. The request reaches us immediately; we close and settle the store, then delete the account within 7 days and confirm to you.
• Deletion is immediate and signs you out (store and staff accounts: within 7 days, as above).

Without the app

Email support@wslak.com from any address with your registered phone number and the words "Account deletion request". We will send a verification code to that number to confirm it is yours, then delete the account within 7 days and confirm to you.

What is deleted

• Your phone number, name and email.
• Saved addresses (contact names and numbers, voice notes and descriptions) and favourites.
• Devices and notification tokens; every signed-in session is revoked.
• For drivers: the entire location history.

What is kept

Order records and financial ledger entries (amounts and timestamps) are append-only accounting records. They are kept, separated from anything that identifies you, for as long as the law and financial audit require.

When deletion has to wait

• You have an order or delivery in progress: wait for it to finish, then delete.
• Drivers holding unsettled cash: hand it over at settlement first.
• Store and staff accounts, and suspended accounts: the in-app deletion request reaches the Wslak team and is completed within 7 days, once anything open is closed.